THE CHANGING FACE OF TODAY’S CUSTOMER

Customers and employees from around the world are changing the way business is done at home. The Changing Face teaches you vital strategies to attract and retain this rapidly-growing customer and employee base and expand your business, large, or small. Readers will develop \”Cultural Sense,\” learning how to overcome obstacles to a global service and leadership approach. Includes a foreword by Peter Ueberroth and testimonials from prestigious business leaders such as Ken Blanchard, co-author of The One Minute Manager\”

 

Click to download the file.
Foreward by Peter Ueberroth (PDF) Download
Introduction by Doug Lipp (PDF) Download
Chapter 1 (PDF) Download

 

“Individual” Orders of 10 and under: Amazon.com

Group Orders Pricing, Please contact our office at 916-962-1231 for help with group orders. or Contact Us.

Quantity Range Price
11 – 25 $12.00 each (plus shipping)
26 – 100 $11.00 each (plus shipping)
101 – 250 $10.00 each (plus shipping)
251 – 500 $9.00 each (plus shipping)
501 – 1000 $8.00 each (plus shipping)