US Dept. of Veterans Affairs (VA) Leadership Conference

Doug’s pre-event needs assessment discussions with our team enabled him to authentically customize his presentation on ‘Why Change Matters’ for a large group of talented senior leaders, and the feedback from the participants has been universally positive. At the conclusion of his dynamic and interactive presentation, Doug demonstrated his superior ability to ‘think on his feet’ during an open Q & A session. His responses to the participants’ questions were insightful, and he also posed challenges to them that led to further rich discussion. Doug’s interaction with my internal team and the client team demonstrated his superior ability as both a keynote speaker and consultant. He asks probing questions, listens carefully, and then successfully executes his mission!”

United States Airforce (Air Mobility Command)

Your presentation was top notch and extremely well received – not to mention motivational, informative, and entertaining! I would heartily and without reservation recommend Doug to any organization interested in giving its employees a peek at the dividends of investing in exceptional customer service.”

Stark County District Library

We ended up with 954 people in attendance at the Palace, which is really an incredible number for a Library program. Our staff loved both events and especially enjoyed Doug’s presentation and Q and A here at the Library. The comment cards we received from those in attendance at the Palace overwhelmingly rated the event as excellent.  People traveled from as far as Columbus which is 2 hours away!

We are thrilled!  Thank you so much to Doug for sharing his passion with our staff and with our community. It was truly an amazing event.

Government of Dubai

Your keynote speech at our Dubai Forum for Government Best Practices was one of the factors that contributed to the great success of that very principal at our event. Many thanks for your kind congratulations for our winning EXPO 2020. Thank you for the kind gift for HH Sheikh Mohamed.”   – General Secretariat of the Executive Council of Dubai, Quality & Excellence

Oklahoma City Memorial Museum

He was really terrific. He hit the mark, every time. Probably one of the best I have ever heard speak about topics that are meaningful and useful. I will definitely use him again.

CIA-Directorate of Intelligence (Kent School)

Thank you for a wonderful presentation! The attendees with whom I’ve spoken since your presentation were very appreciative of your remarks. From my perspective, I was very pleased with how everything went, and I so appreciate you tailoring the message to the issues we had discussed earlier. We truly thank you again for a wonderful address!”