Chase (JP Morgan)Employee Diversity Day

I want to thank you for helping us launch our Global Finance Diversity Day. Your message was right on target both for the live audience in the theater and for the international attendees who joined via our satellite link. I really appreciated the time you took to get to know our issues and how you wove them into compelling stories and examples. Your own international background and experience with major corporations helped support your message. On a separate note, I enjoyed reading your book, “The Changing Face of Today’s Customer.” It absolutely reflects some of the key issue we are dealing with as our population of employees and customer grows more diverse. We would love to work with you again to build on the themes you introduced.”