Jackson Rancheria Casino Resort 2013 (x2)

The Executive Committee felt that it was time to refocus our efforts on Guest Service Training to accommodate the 24/7 business we are in. In order to create a buzz and set the tone we hired Doug Lipp as his massage and experience with Disney was a natural for our business. I am very pleased to say that we made an incredibly good choice– Doug exceeded our expectations! His presentations were lively, thought-provoking and right on point. Doug absolutely killed it. He won over the group to where they were engaged and enthusiastic. I strongly recommend Doug whose experiences with Disney are relevant in most any business. — General Manager

Our team members all left Doug’s presentation motivated and armed with real-world actionable skills. Months later, the momentum created by Doug’s talk still continues to build. — Chief Executive Officer