When I saw that you were on the agenda for the conference, I thought I ‘might’ enjoy your speech since your background included the Disney University, but I was wrong. I did not enjoy it – I LOVED IT! After you finished, I realized I had jotted down eight pages of notes! Your stories made me realize many ways of helping me (as President of our homeowners association) become a better leader of not only our Board but for all of our residents. I plan to start using many of the tools and suggestions right away. I thought your stories were great, ones that I will remember for a long time to come.